When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective.
We are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, as well as professional and life experience. We are committed to diversity and inclusion and always look for ways to scale our impact as we grow.
Amazonians are required to build their own path by owning their development, their career, and their future. The possibilities they explore, the opportunities they take advantage of, and the impact they have is driven by their ideas and initiative. In other words, your experience and trajectory at Amazon is in your hands.
Come build the future with us.
Amazon Prime is an integral part of Amazon, providing customers unlimited free two-day shipping on more than 50 million items as well as streaming of Prime Video, Prime Music and Prime Reading, early access to select lightning deals and so much more. Amazon Prime is a key driver of Amazon’s growth. Customers love Amazon Prime… and you’ll love working on it.
The Amazon Prime team works on highly complex initiatives, partnering with teams across Amazon to innovate around shopping experience, content delivery and member benefits. We build and manage the programs and systems that deliver customer happiness at massive scale. Our teams of business and technology professionals are relentlessly customer obsessive, and dedicated to imaging a bold future of eCommerce.
This team is comprised of three different groups all focused on growing and innovating the Prime program for our customers and enhancing the premium benefits that enable our customers to shop, watch, listen and read with ease. The Amazon Prime Program is present in 17+ countries and ever expanding, making it one of the best membership programs that customers trust.
The Core Prime Team has a goal of being the Earth’s largest and most loved membership program. This group sees themselves as stewards of the program, accountable for member growth and member spend. They are responsible for overall program positioning, pricing and marketing; building and launching program benefits, features and new locales as well as member acquisition and retention programs.
The XCM (Cross-Category, Cross-Channel Marketing) Team builds integrated marketing strategies and programs to increase customer purchase frequency while continuing to build out the Amazon brand.
The Lifecycle Engagement Organization (LEO) exists to accelerate top-line retail growth by acquiring and retaining Prime members, settling new customers and increasing purchase frequency. We build data products such as customer segmentation frameworks, own and develop capabilities to enable cross-channel customer segment-level marketing at scale, automate content creation, and create beautiful experiences through our UX and creative teams.
“We have 150MM Prime members WW and the goal is to make it “irresponsible” for someone to choose not to join Prime membership program” – Jeff Bezos, Q1, 2020. Prime Technology builds technology frameworks and a high availability tech stack that powers Premium personalized Shopping Experience, “Red Carpet” style content and highlights the best value proposition for customers. This is made possible with our diverse teams of business and technology professionals dedicated towards our vision of making Prime ubiquitous. In partnership with Path Forward, we are excited to onboard talented professionals back to work to build and grow Prime – Biggest bargain in the history of online shopping.” – Swami Sundaram, Software Development Director, Amazon Prime
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